Here’s the gist of it: Once you’re part of the MAPADOC family, we treat you like close family. We bend over backwards to make you happy. (And our 99.6% client-satisfaction rate tells us we’re succeeding!)
Working with MAPADOC and Sage products since 1992 has made Gary an EDI expert. With an accounting and operations background in wholesale, distribution, and supply chain, Gary takes care of all aspects of MAPADOC – the only Sage-embedded EDI (electronic data interchange) solution.
Gary just moved to Scottsdale, AZ from the New York metropolitan area. He loves the warm climate and the fact that he can be outdoors every single day with his family and their dog.
With her years of experience in retail and manufacturing customer service, operations, and IT, Jennifer’s worked with EDI from a variety of angles throughout her career. She first saw MAPADOC when the company she worked for implemented it. She was amazed at how well MAPADOC integrated with Sage 100 and decided to help us share MAPADOC with the world.
Jennifer’s lived in many places, but she always finds her way back to Michigan, where she grew up. Even though the winter can get a bit cold there, she loves spending all four seasons with her family and pets.
Dave worked as a Network Administrator and was also a MAPADOC end user for many years. His knowledge about computers and being an EDI customer give him a unique perspective that greatly benefits the projects and clients he works with. His specialty is large enterprise projects for companies integrating MAPADOC with Sage 500 ERP and Sage X3.
Dave lives in Maryland, which he loves because it allows him to get outdoors in all four seasons to spend time with his kids – and because the seafood there is amazing.
During the more than five years that Bill has spent becoming an expert in EDI, he has tackled a variety of situations, including consulting, project management, pre-sales support, and business development. Recently, his main focus has been working with the team on migrations, as well as making sure that MAPADOC meets ever-changing customer EDI needs.
A lifelong Minnesotan, Bill currently lives in Minneapolis where he loves spending time with his entire family at his cabin in the summer, and enjoying the cold weather in the winter. Lately, he’s been dabbling in woodworking, pottery, and painting.
Riley has been in the EDI industry for more than five years, and has spent the majority of that time as a trusted advisor to supplier companies selling products to big-box retailers. Along with his main focus of meeting retailer EDI requirements while remaining profitable, he also helps our customers solve challenges in drop shipping, automation, and using EDI compliance for PR.
Riley lives just outside of Minneapolis, where he spends his free time boating and staying active with water sports in the summer, and playing ice hockey in the winter.
As the Channel Sales Executive for MAPADOC, Hellene manages all MAPADOC resellers nationwide. Including her prior experience as a Senior Regional Account Manager with Sage Software, Hellene has had over 15 years of experience working with ERP software, and her focus has always been on building relationships with partners so they can grow their practices.
Hellene lives in Orange County, CA, where she loves getting outside to play tennis and go big-game fishing. She’s loves traveling and working with her community.
Having been a MAPADOC Consultant for the past eight years, Shawn knows EDI inside and out – that’s why he runs MAPADOC’s Support Services team! By combining his deep understanding of MAPADOC’s software integrations with his love of problem solving, he excels at finding the reason for client software issues – then solving them.
Shawn lives in Denver, CO, where he loves the amazing climate and spending time in the mountains. In his free time he reads up on new technological advances and he enjoys photography.
Siobhan’s background in accounting and ERP systems help her align a seamless product experience for MAPADOC’s users – most of whom have very unique businesses! As the Senior Product Manager, Siobhan’s main task is to listen; helping to ensure that MAPADOC meets customer needs, now and in the future. (Quick tip: Her name is pronounced Sha-VON.)
Siobhan lives in the Sierra foothills outside of Sacramento, CA, where she loves the hot summers and mild-ish winters. In her spare time, she works in the yard, takes care of her three miniature dachshunds, and reads.
Marthe is the lead developer for MAPADOC for Sage 100 and MAPADOC for Sage 500 ERP, and she oversees development of MAPADOC for Sage X3. With over 17 years of experience in the EDI software industry, Marthe also supports the MAPADOC Support Services team, as well as the consultants and sales team, with everything related to MAPADOC.
Marthe lives in rural eastern Pennsylvania, where the beautiful scenery inspires her to go hiking, camping, horseback riding, and kayaking – and go to rock concerts.