Recent Posts
- Wearing Several Hats: As the publisher of MAPADOC, SWK Technologies, Inc. takes its responsibility to our business partners and end-user clients very seriously. We are constantly updating product with new functionality, more document sets and better ways to do business with hundreds of trading partners. SWK prides itself on the superior service we provide to our customers! Because of this, the Sage business partner community has taken notice. In addition to wearing our publisher 'hat', we proudly wear the 'hat' or Sage reseller and developer. Because we know the Sage products and the market so well, we know how to...
- Look Within Your Company to "Farm" Your Clients: Retaining customers is a huge focus within today's economy. By keeping in constant communication with your customers and really digging into their business, we are able to uncover parts of the business we were not aware of ... and, by uncovering broken processes, we can help our customers succeed. In speaking with partners, I find this to be more and more true. For example, during recent conversations, partners want to know how to generate more revenue. My suggestion is look within - and to “farm” your own client base. Ask questions like ”Are they happy with their existing EDI